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6.1 DISPUTE WITH SUPPLIERIf you have a problem involving a dispute with a supplier (such as defective items or you claiming that an item was not ordered and the supplier claiming that it was), every effort should be made to resolve the problem directly with the supplier. If you are unable to obtain satisfaction from the supplier, complete the Statement of Disputed Item Form (Appendix D) and forward it to the DPCPA. Be sure to describe the problem and the efforts you have made in attempting to resolve it. The DPCPA will review the form and submit it to Nations Bank. |
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©2002 University of Maryland Eastern Shore |
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