Refund

  • BankMobile

    The University of Maryland Eastern has partnered with BankMobile Disbursements to disburse all student refunds.  Enrolled students will be receiving a bright green envelope with instructions on selecting a refund preference, even if the student is not expecting a refund. If a refund method isn't selected, BankMobile will default to a refund check and it will be mailed to the home address on file.**

    If you didn't receive the bright green envelope with instructions and the personal code, please contact the Cashiers Office at 410-651-6092/6093.

    Notify Student Accounts if refund has not been received.


    Students can contact BankMobile Customer Service team by:

    • Locating the number on the back of their card
    • Calling 1-877-327-9515
    • Visiting https://bankmobilevibe.com/contact-us/

    • To view University of Maryland Eastern Shore's contract with BankMobile, a Division of Customers Bank, click here

    **Please make sure your address on file is updated.