Entrance and Exit Counseling

  • Entrance and Exit Counseling

    Federal Direct Loan student borrowers are required to complete mandatory on-line entrance and exit counseling. The purpose of the counseling is to provide the student with information regarding their rights and responsibilities; the commitment that comes with the acceptance of a student loan; and to help the student understand how to manage their student loans. It is important for all borrowers to realize that student loans are not grants or scholarships; they require repayment.

    If you have any problems completing the online counseling or have any questions, call the Office of Student Financial Aid at 410-651-6172.

    Entrance Counseling

    Online entrance counseling is required for all first-time Federal Direct Stafford and Graduate PLUS loan borrowers.  Entrance counseling takes approximately 20-30 minutes to complete.  After signing in on the www.studentloans.gov web site to complete entrance counseling, be sure to click on the Complete Entrance Counseling link, not the Complete Financial Awareness Counseling link.

    Federal Direct Stafford and Graduate PLUS loans will not disburse until entrance counseling has been completed. Confirmation of Federal Direct Stafford Loan and Graduate PLUS loan entrance counseling completion is received by The Office of Student Financial Aid daily.

    Exit Counseling

    All student borrowers who leave UMES either by graduating, withdrawing, or failing to return for a subsequent semester are required by Federal Law to complete exit counseling on the web.  Exit counseling takes approximately 30-40 minutes to complete.

    • Federal Direct Loan exit counseling is available at www.studentloans.gov.  Confirmation of exit counseling completion is received by The Office of Student Financial Aid daily.  Student borrowers must complete exit counseling to obtain an official transcript from the UMES Registrar’s Office.  Official transcripts may be released only after confirmation completion results are received.