Policies and Procedures Manual

  • Introduction

    The goal of the PGA Golf Management Program at the University of Maryland Eastern Shore is to attract and educate bright, highly-motivated men and women to service all aspects of this developing industry and to produce PGA Members. It is a comprehensive degree program that integrates all the curriculum requirements of a Hospitality and Tourism Management major with the knowledge base of the PGA Golf Management Program including sixteen months of structured internship experience and a Playing Ability Test (PAT).


    Students are admitted into the UMES PGA Golf Management Program on a competitive basis. Prospective students must first apply for entrance into UMES. Once admitted to the University, they then petition for admittance into the PGA Golf Management Program. A verification of a USGA handicap of 12 or less will be required. This must be verified by handicap card or equivalent.

    Handicap Verification includes:

    1. A copy of a current USGA handicap index card indicating a handicap of 12 or less
    2. The Confirmation of Playing Ability Form filled out by a PGA Professional or High School Golf Coach
    3. Successful completion of the PGA’s Playing Ability Test

    Minority Recruitment Policy

    It is a goal of UMES to enroll a talented student body from a variety of ethnic and geographic backgrounds. Within the context of this framework, the PGA Golf Management Program is dedicated to supporting the PGA’s objective of recruiting qualified minorities into the PGA Golf Management Program.  UMES will recruit nationally for participants in its PGA Golf Management Program.


    It is the policy of the PGA that an individual must be either a United States citizen or a resident alien to become a member of the PGA of America.

    Transfer Policy

    Transfers are accepted on a case-by-case basis. Transfer students will be required to meet all the PGA Golf Management Program graduation requirements of the University and the PGA of America.

    Cohort Requirements

    It is the policy of the PGA that each entering class be considered a cohort for purposes of progress through the PGA Golf Management education levels. The intent is for each entering cohort of students to complete the PGA’s educational courses and tests as a group.

    PGA Golf Management Program Requirements

    1. 16 months of full time cooperative/internship work at three different types of qualifying facilities (one of which must be a green grass facility).
    2. Must pass the PGA’s Playing Ability Test (met prior to Level 3 testing)
    3. Complete all four levels of the PGA Golf Management educational courses and tests
    4. A PGA Golf Management student has 8 years to obtain PGA membership from the first day after completing the Qualifying test.  The 8 year "clock" for students withdrawing from the PGA Golf Management program prior to graduation does not expire.

    PGA Membership Requirements

    1. 12 membership credits for college degree
    2. 16 membership credits for completion of the PGA Golf Management Program
    3. 6 membership credits for completion of all membership requirements
    4. 2 membership credits for attending 2 national workshops hosted by the PGA Career Services Department

    Educational Curriculum

    The PGA Golf Management Program at the University of Maryland Eastern Shore is part of the School of Business and Technology.  All PGA Golf Management Program students major in PGA Golf Management in the Department of Hospitality and Tourism Management. When students have successfully completed their academic and PGA Golf Management Program requirements, they are awarded a Bachelor's Degree in PGA Golf Management.

    PGA Golf Management Seminars

    PGA Golf Management Seminars are scheduled at the end of the spring semester of the freshman, sophomore, and senior years to coincide with PGMT 230, PGMT 330, and PGMT 430.  Prior to graduation, all PGA Golf Management students are required to complete the work experience activities portfolio, which emphasizes activities linked to on-the-job application and performance.  These activities include a combination of subject-specific tasks and integrated projects that PGA Golf Management students must complete at each level.  PGA Golf Management Seminars will be offered on campus at the University of Maryland Eastern Shore.  Seminars will be scheduled by the PGA Golf Management Director as indicated by the PGA Golf Management curriculum.

    Incomplete Tests

    Students that fail an individual test can retake the test on campus or at an authorized PSI Testing Center under the following provisions: 

    -Tests are available as early as 14 days after test failure
    -Cost for the retake test is $100.00 if taken on campus or $32.00 to $40.00 if taken at the PSI Testing Center (depending on the test)
    -UMES offers the retake once per month
    -Students must complete all retake tests within 6 months
    -Students that are incomplete after 6 months must retake the course
    -Each test can be retaken twice within the 6 month period.  Students that fail an individual test three times, must retake the course

    PGA of America Background Check

    All aspiring PGA members will undergo a background check as part of the PGA Golf Management University Program and will be responsible for paying the one-time cost associated with that check.  This background check is a standard of membership for all PGA Golf Management University Program students and must be completed prior to election to membership.

    HTM Departmental Events 

    PGA Golf Management students will be required to work the Gala (or other required functions) every year they are enrolled in the program, unless they are completing an internship.  Students will be required to participate in other HTM functions, (i.e. Greater Salisbury, Dinner Theater) only when they are enrolled in FMGT 110 and/or FMGT 212.

    Work Experience Activities

    Work experience activities are an essential part of the PGA Golf Management Program at UMES.  A schedule has been developed and will be given to all incoming UMES PGA Golf Management students.  Work Experience material and pre-seminar work will be submitted to the PGA Golf Management staff for approval as they are completed.  Completed activities will be reviewed, graded and approved.  Completed activities will then be returned for the student to include in their Work Experience Portfolio. 

    Cooperative Internship Program

    See Coop information on the website link.

    Playing Ability Test

    Passing the playing ability test is a demonstration of the student’s mastery of an established skill level pertaining to the game of golf. Students that do not pass the PAT within their first three years may be opted out of the program. Students will be evaluated on an individual basis.

    Model Golf Shop

    A model Golf Shop is provided as a learning laboratory at Nutters Crossing Golf Club and Great Hope Golf Course. The PGA Golf Management Program will utilize Nutters Crossing Golf Club and Great Hope Golf Course for many of our Work Experience Activities and incorporate budgeting, procurement, merchandising and operations procedures.

    Program Fees

    Along with normal university tuition and fees (vary depending on room and board selections); each PGA Golf Management student will be required to pay a PGA Golf Management Program fee by the first day of classes in each of the five years.

    Students enrolled in PGA/PGM 2.0

    PGA Golf Management Student Association Fees 
      Paid every semester to the PGMSA Treasurer      $50.00 
    Semester Fees  
      Golf Course Access Fees   $400.00 
       Tournament Fees     $100.00   
       Player Development Fees  $50.00
      PAT Fees   $120.00
      Course Fees (payable to facility on day of play)   TBD
    PGA Golf Management Program Fees
    August of First Year
       Qualifying Level Portal Access  $200.00
       Qualifying Level Test  $60.00
       Student Affiliate Fee  $50.00

    January of First Year
       Level 1 Portal Access  $560.00
       Level 1 Seminar  $660.00
       Level 1 Tests (Golf Car, Intro to Teach, TO)  $180.00
    August of Second Year
       Level 1 Tests (Cust Rel, Business Planning)  $120.00
       Student Affiliate Fee  $50.00
    January of Second Year
       Level 2 Portal Access  $350.00
       Level 2 Seminar  $660.00
       Level 2 Tests (Intermediate Teach)  $60.00
    August of Third Year
       Level 2 Tests (Turf, Golf Oper, Merch & Inv)  $180.00
       Student Affiliate Fee  $50.00
    January of Third Year
       Level 3 Portal Access  $350.00
       Level 3 Tests (Player Dev, F & B)  $120.00
    August of Forth Year
       Level 3 Tests (HR & Sup/Del)  $60.00
       Student Affiliate Fee  $50.00
    January of Forth Year
       Level 3 Seminars  $660.00
       Level 3 Test (Adv Teach)/Final Experience  $60.00

    Player Development Program

    UMES PGA Golf Management students that have not passed the PAT will be required to participate in the Player Development Program (PDP). The PDP will be devoted to PAT preparation and strategies and is designed to prepare students to pass the PAT as early in the program as possible. Students must participate in no less than four PGMSA tournaments and no less than two individual lessons per semester.  The program will be offered with both classroom instruction and coordinated practice and playing. This program will be conducted by a PGA member of the PGA Golf Management staff or local PGA Professional.

    Course Access and Play

    We are privileged to have Great Hope Golf Course and Nutters Crossing Golf Club as the official home courses for the UMES PGA Golf Management Program. Each PGA Golf Management student is expected to act and conduct themselves in a professional, polite manner at all times. Great Hope and Nutters Crossing will be home to many of our PGMSA tournaments and will be used as learning laboratories for many of our PGA Golf Management work experience activities.

    Probationary Standards

    Members of the UMES PGA Golf Management Program will be placed on PGA Golf Management Probation at the beginning of an academic semester due to any one of the following:

    1. Cumulative grade point average less than 2.0
    2. Failure to hand in appropriate work experience activities on due dates.
    3. Failure to attend PDP as required.
    4. Not attempting the PAT a minimum of one time per semester until passed
    5. “No-Show” at a PAT
    6. Not completing the required four PGMSA golf tournaments or two required lessons per PDP.
    7. Missing two or more PGMSA meetings.
    8. Outstanding Fees
    9. Disruptive or disrespectful behavior.
    10. Incomplete PGA tests.

    Dismissal from the PGM Program

    The following reasons are grounds for dismissal from the PGA Golf Management Program:

    1. Less than a 2.0 cumulative GPA for two consecutive semesters.
    2. Probation within the PGM Program for two consecutive semesters.
    3. Not participating in a PAT a minimum of two times per year until it has been passed.
    4. Failure to pass the PGA PAT by Level 3 enrollment.
    5. Committing a grievous act while on internship, which results in termination
    6. Any behavior which is considered unethical by the PGA of America or to be a violation of the Code of Ethics as found in the PGA Constitution.

    Statement of Understanding

    UMES PGA Golf Management students will sign a Statement of Understanding when they enter the PGA Golf Management Program that addresses the program’s requirements. The intent of this Statement of Understanding is to ensure that each UMES PGA Golf Management student understands the extent of the PGA Golf Management Program and what is required to successfully complete all the degree and specialized graduation requirements.