Frequently Asked Questions | University of Maryland Eastern Shore Marketing Retarget Pixel

Frequently Asked Questions


    Do All Residents Move In On The Same Day?

    • No, new incoming students with confirmed residence hall room assignments will move in on August 1-2, 2020. All Upperclassmen with confirmed residence hall room assignments will move in on August 7-9, 2020.

    What Should I Be Doing Before Move-In Day?

    • Please review the “What to Bring” checklist.
    • Complete and sign your electronic Check-In Card (via DocuSign) no later than July 31, 2020. Please check your email for an email from DocuSign.
    • We recognize that some residents may not need the 3-hour window to check-in. However, we are providing the 3-hour window nonetheless to manage and organize crowd sizes during the check-in period.


    Do I Really Need To Schedule A Check-In Appointment?

    • Yes! Scheduling an appointment helps us to ensure that we are following health and safety guidelines to protect everyone, help manage crowd sizes, and reduce risk.
    • Under normal circumstances, the University hosts approximately 2,000 individuals on campus annually on residential check-in day. To limit the crowd size, exposure to the possible threat of the COVID-19 virus, and following the guidelines to restrict gatherings to 50 or less while practicing social distancing, we have chosen a reservation system for our check-in procedure to keep you and your loved ones safe.
    • Please coordinate with us so that we can manage the crowd size while following proper health and safety protocols. Again, our priority at this moment is the health and safety of our residents and their loved ones.

    What Should I Be Doing Before Move-In Day?

    • Please review the “What to Bring” checklist.
    • Complete and sign your electronic Check-In Card (via DocuSign) no later than July 31, 2020. Please check your email for an email from DocuSign.

    What Should I Do On Move-In Day?

    • Please bring masks and any other PPE items you may need for yourself and your two helpers who will assist you with check-in. Sanitation stations (masks, gloves, sprays, wipes) will be available at all residence halls/apartments.
    • Please bring a dolly or hand-truck for a safer and quicker move-in.
    • Please bring only two helpers to campus to help you move in and try to pack only essential belongings. Only two (2) healthy helpers will be allowed in the residence halls during check-in.
    • Drive to LOT S (opposite the Student Services Center, Bldg 10) to pick up your key and other check-in items. You will need to present your UMES ID or government-issued ID for service. Residents and two helpers will be subjected to a thermal scan/app review at this check-in location. Please view the map here.
    • Drive to your assigned residence hall. Directions will be given at LOT S. Reminder: Masks and gloves must be worn by the student and the student’s two helpers at all times.
    • With the help of two healthy helpers, move your personal belongings to your assigned room. Please follow all printed signs and arrows to maintain social distancing safely (masks, signs, arrows, gloves, etc.). Face coverings are mandatory for everyone throughout the Check-In process. NOTE: YOU MUST KEEP THE SAME TWO HELPERS THROUGHOUT THE PROCESS.
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    Why am I going to LOT S (Opposite the Student Services Center? 

    • Fall check-in is centralized this year to maintain social distancing. To that end, the Office of Residence Life is hosting a key pick up at LOT S to accommodate everyone faster. We estimate your wait time will be 15 – 20 minutes to get your keys once you are in line at LOT S. Residents and two helpers will be subjected to a thermal scan/app review at this check-in location. All residents must pick up their keys at LOT S before unloading at their assigned residence hall.
    • Please arrive during your allotted time. If a traffic jam or unexpected delay causes you to be a few minutes late, don’t worry. Relax and drive safely. You do not need to notify Residence Life that you are running a few minutes late. However, if you are running hours (or a day) late, try to call or email Residence Life.
    • Staff will be wearing official Residence Life t-shirts and name tags. They will be able to help you with any questions.

    What Am I To Expect When Checking In?

    • Bring your UMES ID card or government-issued photo ID to the check-in location (LOT S).
    • Residents and two helpers will be subjected to a thermal scan/app review at LOT S.
    • You will receive your room key and other check-in items, if applicable. Your UMES ID card will be activated for access to your residence hall, where applicable.
    • After you accept your key, you are legally bound to your housing contract. The 2020-2021 housing contract ends on May 19, 2021. Refer to the Housing Terms and Conditions for further information.
    • For information on what to pack, visit our “What To Bring page.

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    Why Am I Being Subjected To A Thermal Scan?

    • Given the current COVID-19 threat to everyone, all residents and two helpers will be subjected to a thermal scan to ensure that they are well enough to move into the residence halls. Residents and two helpers with a temperature exceeding 100 degrees Fahrenheit will be asked to exit the line for additional support from a medical professional.

    Will I Be Expected To Complete Educational Training Related To COVID-19?

    • Yes! Residents living in residence halls will be required to participate in online training and awareness related to COVID-19 before or during the fall semester so that you can be an informed, engaged campus community member as we continue to live with the impact of coronavirus in our community.
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    What Changes Can I Expect In The Residence Halls?

    • Fall Room Assignments: All rooms will be single-occupancy for fall 2020.  However, several residents will share a bathroom and other common areas with other residents. Those who share a bathroom and other common areas will be expected to work cooperatively and follow established health practices to protect each other’s health and safety.  
    • Community Engagement: During this pandemic, it remains one of the highest priorities for the housing staff to provide opportunities for residents to get to know each other and build community.  The spring semester has prepared us to use technology to create opportunities for students to interact and engage with one another while remaining consistent with public health recommendations and physical distancing requirements.  
    • Increasing Cleaning Efforts: Community restrooms and high touch point areas such as elevator buttons, water fountains, and door handles will be cleaned at an increased frequency.  
    • Lounges and Common Areas: Floor lounges and common area spaces will likely be closed to support physical distancing and to limit large in-person gatherings. Requests to use lounges and common areas should be made at your area office

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    What Actions Can Students Take To Help Keep Themselves And Their Fellow Community Members Safe And Healthy This Fall?

    • There are four actions that every member of our campus community must take to keep ourselves and each other safe and healthy:
      • 1. If you are sick, stay home and do not go to class or work.
      • 2. Wear a face covering at all times indoors and outdoors when other people are nearby.
      • 3. Keep an appropriate distance between you and others.
      • 4. Wash your hands frequently or use hand sanitizer if soap and water are not available.

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    What Are The Health And Safety Components That UMES Will Put In Place To Reopen and Operate Campus?

    • The University plan has five components to safely reopen and operate the campus, with early identification of infectious cases as the key to limit outbreaks. The plan includes:
      • 1. Daily self-monitoring and reporting of temperature and any onset symptoms
      • 2. Population surveillance testing to ascertain the baseline infection rate on campus
      • 3. Contact tracing
      • 4. Environmental monitoring, and behavioral changes.
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    Will I Be Expected To Wear A Face Covering On Campus?

    • Yes, all campus community members will need to wear a face-covering when on campus, including the residence halls whenever outside your room. Research has shown that wearing a face-covering protects you and protects others. We found this PSA from the Czech Republic to be quite informative.

    What Is Residence Life Doing To Prepare In The Event Someone Tests Positive For COVID-19?

    • Residence Life’s goal is for all students, faculty, and staff to stay safe and well on campus this fall. For their part, students should follow good personal hygiene practices, make healthy choices, and follow the campus’s guidelines regarding hand washing, physical distancing, limiting large group gatherings, etc. 
    • Any student who is ill should stay home, not go to class, consult their medical provider, and notify the University Health Center immediately.
    • Should a student test positive for COVID-19 or experience COVID-19 related symptoms, the Residence Life staff will coordinate with the University Health Center staff to provide support and take appropriate actions. These actions may include the student self-isolating on campus or at home during the period of their illness.
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    What Safety Resources And Procedures Can I Expect On Move-In Day?

    • During the check-in period, Residence Life will provide a sanitation station in each housing area to include disinfecting wipes/sprays, masks, and gloves if you and your two healthy helpers need them. Also, we ask that you limit the elevator use to three (3) people at a time, and recommend if you are not using gloves, that you wash your hands often while moving in. Please do your best to practice proper social distancing (6 feet) from others in the hallways, where applicable. 
    • If you are going to use community items (i.e., Moving Bins, Dollies, etc.) please use gloves to help reduce the spreading of germs. 

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