Student Complaint Procedures

  • The University of Maryland Eastern Shore (UMES) is a land-grant, historically black college founded in 1886 as the Delaware Conference Academy.  Since its beginning, the institution has had several name changes and governing bodies.  It was Maryland State College from 1948 until 1970, when it became one of the five campuses that formed the University of Maryland.  In 1988, it became a member of the then eleven campus (now thirteen) University of Maryland System, now known as the University System of Maryland (USM). UMES is approved by the state of Maryland and fully accredited by the Middle States Association of Colleges and Schools.

    If, after the student exhausts all of the UMES grievance procedures, a satisfactory resolution has not been reached, the student may submit the complaint to the Maryland Higher Education Commission (MHEC).  The procedure for filing a complaint with MHEC can be found here


    Solving Problems  Formal Complaint Process 
    University Divisions  Student Complaint Form