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Disability Compliance and Grievance

  • The University of Maryland Eastern Shore does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, veteran status or other legally protected characteristics in any student program, activity administered by the university, admission or employment.

    A person with a disability is defined by the Rehabilitation Act of 1973 and by the Americans with Disabilities Act of 1990 as an individual who has a physical or mental impairment that substantially limits one or more major life activities and has a record of such impairment.  For persons with disabilities it is important to provide the University with a comprehensive evaluation of a specific disability from an appropriate qualified diagnostician that identifies the type of disability, describes the current level of functioning in an academic setting and lists recommended accommodations.  It is important to submit this documentation to the Student Disability Services Office during the first two weeks of classes.  Occasionally, it may be necessary to request additional information from an individual’s diagnostician to verify the information or accommodations.

    The Office of Student Disability Services  serve as the central point of contact for information on physical and programmatic access, resolution of complaint and problems, faculty and staff concerns, and identification of available services.  In addition, this office can provide training, consultation, and information regarding disability issues.

    It is important to make an appointment with the Director, Student Disability Services.  Her office is located in the Student Development Center, 2nd Floor, Office 2268.



    University of Maryland Eastern Shore Grievance Procedures

    The University of Maryland Eastern Shore has created and adopted the following procedure to provide prompt and equitable resolution of complaints alleging discrimination based on disability. Complaints alleging discrimination based on disability must be addressed to the disability services director.

    1. To begin the grievance process, the complainant must submit the complaint in writing to include the following information:

    a. Name and address of complainant

    b. Date of alleged incident

    c. Parties involved

    d. Witnesses (if applicable)

    e. Specific description of allegation(s) of discrimination and impact of alleged incident on the learning process

    f. Signature of complainant

    2. A complaint must be filed within thirty (30) business days of the alleged discrimination.

    3. The disability services director after receiving a discrimination complaint, will ensure that all parties involved have an opportunity to submit information and documentation regarding the allegation(s) and shall conduct an investigation.

    4. Written results of the investigation will be issued and a copy forwarded to the complainant within thirty (30) business days of the receipt of the complaint. This will complete the investigation.

    5. The complainant may appeal the findings of an investigation by submitting a written document to: Mr. Marvin Jones, Assistant Vice President of Student Affairs.   The appeal must be postmarked within fifteen (15) business days of the date of the receipt of the determination. The Vice-President will make a final determination and inform the complainant within fifteen (15) business days of the receipt of the appeal.

    6. The University will make every effort to comply with the above timelines; however, circumstances such as holidays and scheduled school breaks may justify an extension of time.

    7. Retaliation against any persons filing a complaint is prohibited under University policy and by state and federal laws.

    8. If the complaint is against one of the disability services staff, the complaint should be sent directly to the Director of Student Disability Services at the above address.

    9. The University of Maryland Eastern Shore encourages the complainant to seek resolutions to the allegations/grievances within the University’s processes. Complainants also have the right to file civil rights complaints with the following external agencies:

    Maryland Commission on Human Relations, 6 St. Paul Street, Suite 900, Baltimore MD 21202, 410-767-8600; TTY: 410-333-1767

    U.S. Department of Education, Office for Civil Rights, Wanamaker Bldg., Suite 515, 100 Penn Square East, Philadelphia, PA 19107; 215-656-8541; TDD: 215-656-8604; Statue of limitations for filing a complaint is 180 days from the time the incident occurred.

    (The above procedure has been developed in part from material from Duke University and the Community College of Baltimore County and Johns Hopkins University).