{"id":1213,"date":"2021-06-22T11:23:54","date_gmt":"2021-06-22T15:23:54","guid":{"rendered":"https:\/\/www.umes.edu\/deptsitetemplate\/?page_id=1213"},"modified":"2026-06-02T12:08:38","modified_gmt":"2026-06-02T16:08:38","slug":"department-site-template-2","status":"publish","type":"page","link":"https:\/\/www.umes.edu\/hawkpack\/","title":{"rendered":"Hawk Pack Program"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:286px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"756\" class=\"wp-block-cover__image-background wp-image-1370\" alt=\"\" src=\"https:\/\/www.umes.edu\/hawkpack\/wp-content\/uploads\/sites\/145\/2022\/06\/Hero_Image-scaled.jpg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-left main-title has-header-main-bg-color-color has-text-color has-link-color has-large-font-size wp-elements-00ac0187494f098c0d87ac838a2af5e2 wp-block-paragraph\">Get all of your course materials with the<\/p>\n\n\n\n<p class=\"has-text-align-left main-title-2 has-header-main-bg-color-color has-text-color has-link-color wp-elements-7d28be8b47d64dc169c17c80a1b25883 wp-block-paragraph\">HAWK PACK PROGRAM!<\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-left\"><strong>Our Hawk Pack program gives you access to all of your course materials, no need to shop around!<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list font-size-larger margin-left-40px\">\n<li>Receive all your course materials before the first day of class<\/li>\n\n\n\n<li>Save 35-50% on the cost of course materials each term<\/li>\n\n\n\n<li>Benefit from a highly personalized concierge service<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-no-padding has-background mb-0 mt-0\" style=\"background-color:#f8f8f8\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center has-text-color has-larger-font-size wp-block-paragraph\" style=\"color:#002f5d\"><strong>HOW IT WORKS<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns has-header-main-bg-color-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column padding-20px is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"165\" height=\"198\" src=\"https:\/\/www.umes.edu\/hawkpack\/wp-content\/uploads\/sites\/145\/2022\/06\/Register.png\" alt=\"\" class=\"wp-image-1371\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-medium-font-size wp-block-paragraph\" style=\"color:#002f5d\"><strong>REGISTER FOR CLASSES<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-color-bg-alt-color has-text-color has-medium-font-size wp-block-paragraph\">Upon registering for courses, you will be automatically enrolled into the program. Once you&#8217;ve successfully selected your courses, the bookstore will start preparing your order.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-20px is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"134\" height=\"208\" src=\"https:\/\/www.umes.edu\/hawkpack\/wp-content\/uploads\/sites\/145\/2022\/06\/Selection.png\" alt=\"\" class=\"wp-image-1374\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-medium-font-size wp-block-paragraph\" style=\"color:#002f5d\"><strong>VERIFY YOUR ORDER<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-color-bg-alt-color has-text-color has-medium-font-size wp-block-paragraph\">Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column padding-20px is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"207\" src=\"https:\/\/www.umes.edu\/hawkpack\/wp-content\/uploads\/sites\/145\/2022\/06\/Verified-Book.png\" alt=\"\" class=\"wp-image-1376\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color has-medium-font-size wp-block-paragraph\" style=\"color:#002f5d\"><strong>RECEIVE YOUR TEXTBOOKS<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-color-bg-alt-color has-text-color has-medium-font-size wp-block-paragraph\">An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within your school&#8217;s LMS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color has-larger-font-size wp-block-paragraph\" style=\"color:#00853c\"><strong>FREQUENTLY ASKED QUESTIONS<\/strong><\/p>\n\n\n\n<p class=\"padding-20px has-header-main-bg-color-color has-text-color has-background has-medium-font-size wp-block-paragraph\" style=\"background-color:#002f5d\"><strong>HAWK PACK PROGRAM<\/strong><\/p>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>What is the Hawk Pack Program?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\"><strong>Hawk Pack<\/strong>\u00a0is a course material model that lowers the cost of materials for students and ensures students have access to all of their required course materials on or before the\u202ffirst day of class. Through this new program, physical books will be conveniently packaged and provided to students on a rental basis, and digital materials will be delivered directly within Canvas Costs will be $23.00 per credit hour. At the end of the term, students will receive email reminders to return their physical course materials to the bookstore.\u00a0<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>How does it work?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<ul class=\"wp-block-list\">\n<li>Register for your classes and the bookstore will start preparing your course materials&nbsp;<\/li>\n\n\n\n<li>One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)&nbsp;<\/li>\n\n\n\n<li>An email notification will be sent when your order is ready for pickup or when it ships&nbsp;<\/li>\n\n\n\n<li>Your digital materials will be delivered for your course(s) within the LMS&nbsp;<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>What is included in the program?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>What is excluded from the program?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">The program does not include consumables that cannot be returned and reused such as lab goggles, dissection kits, molecular model kits, engineering kits or nursing kits.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>How do I enroll in the program?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">All eligible students will be automatically enrolled in the Hawk Pack Program.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>Can I opt-out of the program?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">While it is NOT recommended, students may start the opt-out process here: <a href=\"https:\/\/sso.bncollege.com\/bes-sp\/bessso\/saml\/umesedu\/fdcopt\/logon\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/sso.bncollege.com\/bes-sp\/bessso\/saml\/umesedu\/fdcopt\/logon<\/a>. &nbsp;Opting out means you will not receive access to your required course materials in a convenient package at a discounted rate.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>How do I change my opt-out status?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">To change your status and opt into the Hawk Pack Program, please follow the link in the email confirmation you received after opting out. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note you must make your final selection by September 14, 2022.<\/p>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<p class=\"padding-20px has-header-main-bg-color-color has-text-color has-background has-medium-font-size wp-block-paragraph\" style=\"background-color:#002f5d\"><strong>PAYMENT<\/strong><\/p>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-text-color has-color-bg-alt-color\" style=\"background-color:#f8f8f8\"><strong>How do I purchase my course materials if I decide to opt-out of the program?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f8f8f8\">\n<p class=\"wp-block-paragraph\">Students will be responsible for purchasing their required course materials through the bookstore.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><\/div>\n<\/div>\n\n\n\n<p class=\"padding-20px has-header-main-bg-color-color has-text-color has-background has-medium-font-size wp-block-paragraph\" style=\"background-color:#002f5d\"><strong>MATERIALS<\/strong><\/p>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>When are my textbook rentals due back to the bookstore?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>Can I buy my rented textbook?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>Do I need to return books if they are for a continuation course?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>What happens if I never verify my order?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">Students will receive emails and phone calls from the bookstore to remind them to verify their order. If the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>If I never pick up my books, will I still get charged?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">Yes, if the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>What if I drop a class?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">You may return the book to the bookstore on the same terms and timelines currently in place. If you drop a class and enroll in a different class, the bookstore will \u201cswap\u201d the required textbooks\/codes so that you have what you need.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-background has-hero-main-bg-color-background-color has-text-color has-color-bg-alt-color\"><strong>Can I opt-out if I picked up my textbooks?<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#f2f2f2\">\n<p class=\"wp-block-paragraph\">Yes, you will have 48 hours to return your textbooks. If you do not return the textbooks, the charges for the bundle will go back onto your student account.<\/p>\n<\/div><\/details><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our Hawk Pack program gives you access to all of your course materials, no need to shop around! HOW IT WORKS REGISTER FOR CLASSES Upon registering for courses, you will be automatically enrolled into the program. Once you&#8217;ve successfully selected your courses, the bookstore will start preparing your order. VERIFY YOUR ORDER Starting 30 days&#8230;<span class=\"cpschool-read-more-link-holder\"><a class=\"btn btn-basic cpschool-read-more-link\" href=\"https:\/\/www.umes.edu\/hawkpack\/\">Read more <span class=\"sr-only\">Hawk Pack Program<\/span><\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"folder":[],"class_list":["post-1213","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/pages\/1213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/comments?post=1213"}],"version-history":[{"count":0,"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/pages\/1213\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/media?parent=1213"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.umes.edu\/hawkpack\/wp-json\/wp\/v2\/folder?post=1213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}