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Center for Instructional Technology & Online Learning

  • Virtual Workshops Now Available

    (Click here to see list and then click on link to Collaborate Session or Session Recording)

    CITOL Open Office Hours: Virtually by request by appointment

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    Center for Instructional Technology and Online Learning

    The Center for Instructional Technology and Online Learning (CITOL) at UMES supports the development and delivery of online and hybrid programs, classes, and workshops with a focus on flexibility, equity, accessibility, and privacy (FEAP). Additionally, CITOL assists faculty, staff, and students in all aspects of digital teaching and learning, including in the use of the Blackboard Learning Management System, Blackboard Portfolio, Blackboard Collaborate Web Conference, Enterprise Surveys, Respondus 4.0, Respondus LockDown Browser, and Echo360. Founded in 2006, CITOL is funded by a grant awarded through Title III. The Center is located in Suite 3071 Engineering Aviation Science Complex and is open Monday through Friday during normal business hours. For additional information, please call (410) 651-6557.


    Our staff is happy to help you in any way possible. Our services include:

    • Support Blackboard Learning Management System (LMS) and other instructional software which can be found on our website: New Resources
    • Provide ongoing professional development through Virtual Workshops
    • Design courses which are in alignment with Quality Matters standards.
    • UMES Online Teaching Certification
    • Develop Assessment materials for classes
    • Develop Interactive materials for classes
    • Training & Development for ePortfolios
    • Training & Development for Surveys
    • Help troubleshoot student problems on LMS

    For Blackboard Help open a Help Desk Ticket Select Blackboard as the inquiry type.


    State Authorization Reciprocity Agreement

    At UMES, we are committed to continually improving our online courses.  UMES participates in “The State Authorization Reciprocity Agreement.”  Some of the benefits for students of our institutional participation in SARA include greater access to online programs, better quality of distance education, and reduced institutional costs (which keeps everyone’s costs lower), 

    Currently, 47 states and the District of Columbia participate in SARA (Florida, Massachusetts, and California do not participate).  “The State Authorization Reciprocity Agreement is a voluntary agreement among its member states and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state” (NC-SARA.org).  For more information, you can visit NC-SARA Student Support.