UMES's voice mail system is a simple yet powerful system that can greet your callers and record your messages. You can control how your mailbox takes messages and plays them back, how calls are transferred to you, and you can change these features whenever you like, from any telephone.

Remember, enter  1 for Yes,  2 for No!

Frequently Used Dial Functions

Dial
Function
*87980Ring 4 times, then forward to extension 7980
#8Cancels forwarding after 4 rings
*77980No ring, immediately forward to extension 7980
#7Cancels immediate forwarding
7980Check your voice mail

Voice Mail - Access from Off-Campus

The voice mail system allows you to access your mailbox from any telephone whether on or off-campus. Access is obtained by:

  1. Dial  (410) 651-7980.
  2. Dial #, 9 and your mailbox number (extension)
  3. Enter personal access code

Everything else from here works the same!

Voice Mail - Access from On Campus

The voice mail system allows you to access your mailbox from any telephone whether on or off-campus. Access is obtained by:

  1. Dial  7980
  2. Dial  #
  3. Dial  9  and your  mailbox number  (extension)
  4. Enter personal access code

Everything else from here works the same!

Voice Mail - Using Quick Message Actions

While listening to a message, you can hear a menu of quick message actions, number sequences that take action on a message right away. Except as noted, these actions are available for both new and old messages.

After using a quick message action, you can then continue with the next part of the conversation. For example, you can enter 34 to reply to a message, then 5 to go to the next message in the message stack.

You can also use these quick message actions to take more than one action on a message. For example, you can enter 39 to redirect a message. Once you finish redirecting the message, you can enter 4 to reply to the original sender. After you reply, you can enter 6 to delete the message.

When you exit the quick message actions, the system saves your message as an old message. The system also saves your message in your old message stack when you enter 5 to check the next message.

 

Quick Message Actions
34to reply
35to check the next message
36to delete
37to archive
38to hear when the message was sent
39to redirect
30to save as new (new messages only)
3#to repeat the message
*to exit quickly, if you are using a touchtone telephone

Voice Mail - Using Shortcuts

Once you are familiar with the system's features, you can use shortcuts to accelerate your responses to the system.

Enter Personal ID + Security Code +
4to check new messages
5to leave a message
6to review old messages
7to change setup options
745to switch personal greetings
746to change your standard greeting
747to change your alternate greeting
748to change your busy greeting
774to change your security code
7642to turn call transfer off
7641to turn call transfer on
76414to change the telephone number for call transfer
76415to turn call screening options on or off
754to add a message group
755to edit a message group
756to list your message groups
775to change your recorded name
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