UMES's voice mail system is a simple yet powerful system that can greet your callers and record your messages. You can control how your mailbox takes messages and plays them back, how calls are transferred to you, and you can change these features whenever you like, from any telephone.
Remember, enter 1 for Yes, 2 for No!
Dial | Function |
|---|---|
| *87980 | Ring 4 times, then forward to extension 7980 |
| #8 | Cancels forwarding after 4 rings |
| *77980 | No ring, immediately forward to extension 7980 |
| #7 | Cancels immediate forwarding |
| 7980 | Check your voice mail |
The voice mail system allows you to access your mailbox from any telephone whether on or off-campus. Access is obtained by:
Everything else from here works the same!
The voice mail system allows you to access your mailbox from any telephone whether on or off-campus. Access is obtained by:
Everything else from here works the same!
While listening to a message, you can hear a menu of quick message actions, number sequences that take action on a message right away. Except as noted, these actions are available for both new and old messages.
After using a quick message action, you can then continue with the next part of the conversation. For example, you can enter 34 to reply to a message, then 5 to go to the next message in the message stack.
You can also use these quick message actions to take more than one action on a message. For example, you can enter 39 to redirect a message. Once you finish redirecting the message, you can enter 4 to reply to the original sender. After you reply, you can enter 6 to delete the message.
When you exit the quick message actions, the system saves your message as an old message. The system also saves your message in your old message stack when you enter 5 to check the next message.
| Quick Message Actions | ||
|---|---|---|
| 34 | to reply | |
| 35 | to check the next message | |
| 36 | to delete | |
| 37 | to archive | |
| 38 | to hear when the message was sent | |
| 39 | to redirect | |
| 30 | to save as new (new messages only) | |
| 3# | to repeat the message | |
| * | to exit quickly, if you are using a touchtone telephone | |
Once you are familiar with the system's features, you can use shortcuts to accelerate your responses to the system.
| Enter Personal ID + Security Code + | |
|---|---|
| 4 | to check new messages |
| 5 | to leave a message |
| 6 | to review old messages |
| 7 | to change setup options |
| 745 | to switch personal greetings |
| 746 | to change your standard greeting |
| 747 | to change your alternate greeting |
| 748 | to change your busy greeting |
| 774 | to change your security code |
| 7642 | to turn call transfer off |
| 7641 | to turn call transfer on |
| 76414 | to change the telephone number for call transfer |
| 76415 | to turn call screening options on or off |
| 754 | to add a message group |
| 755 | to edit a message group |
| 756 | to list your message groups |
| 775 | to change your recorded name |